A1 Training and Agility Privacy Policy Your privacy is important to you and very important to us. We value and care about the personal data we collect and will treat it with respect. Any data collection is kept to a minimum . Set out below is how we will collect and use your personal data. If you choose to use on booking system on your website or visit the website you have the right to expect us to fulfil the obligations set out in law. Should you have any concerns or need any further explanation please get in touch. 1. Information Regarding A1 Training and Agility. Our website www.a1trainingandagility.com and the booking system which is on the website is operated and hosted by Go Daddy · https://www.godaddy.com/ - It is owned by Julie Vallery whose business is referred to as A1 Training and Agility. 2. What Does This Policy Cover: This website will have links to our email address a1trainingandagility@gmail.com . It will have links to Pay Pay www.paypal..com./ And also links to our Facebook Business page A1TrainingandAgility This Privacy Policy applies only to your use of our central booking system and website. We have no control over how your data is collected, stored, or used by other websites and you are advised to check the privacy policies of any such websites before providing any data to them. 3. What is Personal Data: Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an "identifier". Personal data is, in simple terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. 4. What Are My Rights: Under the GDPR? You have the following rights, which we will always work to uphold: a) The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, please contact us if you need to find out more or ask a question. b) You have the right to access any personal data we hold about you. c) You have the right to ask for your personal data to be rectified if any of your personal data held by us is inaccurate or incomplete. d) You have the right to ask us to delete or dispose of any of your personal data we hold. Please contact us if you need to find out more. e) You have the right to restrict (i.e., prevent) the processing of your personal data. f) You have the right to object to us using your personal data for a particular purpose or purposes. g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases. h) Rights relating to automated decision-making and profiling. Please note we do not use your personal data in this way. For more information about our use of your personal data or exercising your rights as outlined above, please contact us. Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. 5. What Data Do We Collect: Depending upon whether you make a booking through our central booking system or visit our website, we may collect some or all of the following personal data: * Name * Address * Email address * Telephone number * Pets name * Pets details * Your pets kennel club registration number if registered * To enable us to process your payment we use payment provider Paypal. We will accept a cheque with bankers card or cash payment if you prefer. Any cardholder information transmitted to these payment providers remains with the payment providers and we have no access to this sensitive data. Paypal transactions are subject to the Paypal Privacy Policies. 6. How we use your personal data : Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for the following purposes. 1. Delivering and supplying services and products to you 2. Communication which may include email or call. We do use Whats App where you have allowed us to do so. Text messages via your mobile provider or calling a landline. 3. You may opt out of any means of communication at anytime.by emailing a1trainingandagility@gmail.com 4. Analysing your use of this website and gathering feedback to enable us to provide an improved website that is responsive to you and your needs as well as experience. 5. If you give your consent we may contact you by email with information and news and update you on the services we provide. You may opt out at anytime. 6. You will not receive any unlawful marketing orpurious emails from us. 7. We will not keep you personal details for longer than six years unless you are still an active user of our services. It will be destroyed completely after this period if you are no longer a client. 8. How and where we store our data is determined by data protection law. 9. We will not share your personal data with third parties only In some very limited circumstances where we are legally required to do so to comply with legal proceedings’ court order or government authorities. 10. You can control your personal date by restricting the use of your personal data. You may request to be removed from our mailing list at anytime. This can be done at the point of booking or at any interval afterwards. 11. You can also choose to with hold any information. 12. Subject Access Request: You can ask us at anytime to have access to the personal data we hold on you. Please make this request in writing. We will respond within 28 days. If the request is complex we may take a maximum of 3 months but we will keep you updated as to the progress of your request. We reserve the right to charge a fee to cover our costs if you make multiple receptive requests. We aim to make a timely response to all subject access request. Please head your letter or email with SUBJECT ACCESS REQUEST 13. To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details: Email address: a1trainingandagility@gmail.com Telephone number: 07505 737887 Postal Address: The Paddock The Street Frampton on Severn Gloucestershire GL2 7ED 14. Changes to the Privacy policy : May be necessary to meet updated legislation or if we change our business in anyway that affects your personal data. Any such change will be fully disclosed on this website. You will be deemed to accept such changes if you continue to use the services of a1 training and agility. Major changes will be sent to individual clients.