PRICE LIST

Please read terms and conditions carefully before booking These terms and conditions are for clients of A1 Dog Training and Agility. Regarding our dog training classes, agility classes, 1-2-1 training, workshops and behaviour consultations or specialised training sessions. They are in the interest of safety, responsibility and welfare of our clients. We reserve the right to change these terms and condition at any time and any changes will take immediate effect. It is the responsibility of clients to read and keep up dated with the latest terms and conditions.

 We request all clients to complete our client information form in order to complete the booking process.
 

COVID-19 Protocol:

In a lockdown situation your class fee will be refunded. Where you class is cancelled by us we will offer a full refund. Due to the fact that agility and some puppy classes take place in an outdoor arena, we are weather dependent. In prioritising the animals safety and  well being it may be necessary to cancel bookings that might otherwise compromise the well being and safety of clients and  their dogs. In such circumstances, which are beyind our control  we will cancel your booking and  you will be entitled to a full refund.
 

In face to face indoor classes, to help mitigate the spread of disease, please keep 2 metres apart, sanitise your hands when arriving, and please consider wearing  a face mask . Government advice is changing but in order that everyone is comfortable we will continue to mask and distance when indoors.
 

Bookings:
 

Time permitting before the first class, we will send you confirmation of your booking. This will confirm payment, start date, and give other information pertinent to your booking.
 

It is the client’s responsibility to ensure they attend on the correct date, time and place for the classes according to the trainers instructions. The prices advertised at the time of booking apply
 

Booking confirms your attendance for the six-week course. Please make every effort to attend each week. If you are unable to attend, please let the trainer know as soon as possible.
 

Fees and Prices:
 

In some cases classes are block bookings and as such  the full course fee must be paid in advance of joining the class. All classes and sessions must be paid by PayPal  or a  method acceptable to the trainer. Failure to make payments promptly may result in your booking being cancelled.Current advertised prices apply at the time of booking. Please help us to keep our prices value for money by paying promptly.

 

Training Class Attendance:
 

Bookings are for six sessions and should be attended sequentially where possible and completion of the course is advised. We recommend that you engage with your dog to practice learned  training activities daily at home for 10-15 minutes - please do not exceed this time for young dogs . Use treats, praise and affection. Short training sessions are preferable and always try to finish on a positive experience.
 

Vaccinations
 

Puppies must be vaccinated. Your vet will advise when it is safe for your puppy to attend. You will be required to provide documented evidence to prove your dogs vaccination status. No exceptions will be made to allow unvaccinated dogs to participate in training sessions. We do not consider homeopathic treatments to be a valid alternative to prescribed vaccines. Your dogs microchip may be checked.

Do get in touch if your puppy is over 20 weeks at the start of the course as they may  be unsuitable for a puppy class.
 

If there are older children in the family who would like to participate in the training experience we welcome their participation. It may not however  be possible for them to be present at all times. We request parents to supervise and ensure their child causes no disruption to the class or other clients. The trainer reserves the right to ask disruptive children to be removed from the programme. Children under 5 may only attend  at the discretion of the trainer.

The safety of clients and puppies is paramount  during classes and whilst we make every possible effort to ensure this, by booking, you accept that  participating in an activity with puppies, children and adults poses a risk of injury to yourself and your puppy, and you agree to indemnify A1 Dog Training for all personal injury and damage to property owned by you while attending the training classes. You also agree to make any person who accompanies you to the class aware that they are  there at their own risk.
 

Missed classes cannot usually be taken by joining another group run by the trainer at the appropriate time as there may not be spare places and it is disruptive to the other group to have an unfamiliar puppy join part-way through the course.
 

A1 Dog Training method of training relies heavily on rewards with food treats. It is important to bring with you a supply of tasty, smelly food treats that your puppy will work hard for and is used to eating. We would advise you to take into account any treat food when assessing the overall amount of nutrition necessary to feed your dog at their meal time because an over weight dog may suffer detrimental health consequences.

Classes are for clients and their dogs who are committed to advancing through general training. Please do not book any dog who is reactive or shown aggression to dogs or people onto a group training class. If you have any questions over class suitability for your dog please talk to us. We will advise or do make an assessment prior to the class commencing.

Training Class / Arena Rules:

You may drive into the paddock  in weather  conditions comparable with off road driving at you own risk . If you park outside of the facility please do so with the consideration of our neighbours. You MUST ensure the paddock gates are secured at all times on entry and departure. All dogs must remain on lead until they are called into the arena. A1 can accept no liability for cars parked in the paddock, or damage caused by driving on the paddock.

It is the owners responsibility to ensure their dog is fit and healthy to train. 

Agility dogs may not wear harness, head collar or neck collar with any trailing tags etc. which could harm them.

It is extremely important that you exercise your dog before class and allow them the opportunity to have a toilet break. All owners must clean up after their dogs and take away any faecal material for appropriate  disposal. off site. 

All puppies/dogs  must remain on lead and kept away from contact with other puppies within the premises unless specifically instructed by the trainer.
 

Any accident or injury must be reported to the trainer at the time of the incident. An incident report must be filed

Well-fitted harnesses are permitted in some training class at the trainers discretion. Please bring a suitable collar so you have an alternative to the harness. Harnesses are not permitted on dogs participating in agility activities.
 

Flexi leads are not permitted in class to avoid injury to others.
 

Head collars are not permitted in class to avoid injury to the puppy’s neck and to avoid distraction during training.

Choker chains, pinch or prong collars, electronic collars and sprays are not permitted, nor any equipment or device that causes discomfort pain or fear. No physical force or punishment based training is permitted

Refunds and Cancellations:

A1 Dog Training and Agility believe that small classes are crucial to delivering quality training but due to the low trainer to client ratio we cannot give refunds unless we have a full 7 days notice.  In  the event that a  place is filled a refund made be applicable.We may be able to transfer or defer your place to another course but this is at the discretion of the trainer and dependent on the age of your puppy at the start of the next available course. Failure to notify us of a cancellation within the 7 day period will result in no refund. Any transfer of booking must be done with the full approval of the trainer Julie Vallery.
 

Failure to attend a course that you have booked a place on, but not yet paid for, will result in a request for full payment, which you agree to be liable for.
 

There will be no refund for cancellations due to lack of vaccination or no vaccination card, unless we are notified 14 days in advance of the course commencing. It is your responsibility to have your puppy fully vaccinated and health warranted.
 

There will be no partial refunds for missed classes. All other cancellation and refund requests are at the discretion of the trainer and dependent on individual circumstances.
 

1-2-1 training
 

Bookings for 1-2-1 sessions will be confirmed via email, if given, full payment must be taken before (or in certain circumstances), on the first appointment.
 

If purchasing a bulk session of four hours to receive discount the booking must be made prior to the first session. Sessions cannot later be extended following the first appointment to gain discount on the first. A bulk purchase may be made at any point.
 

If we agree to a 1 to 1 consultation in your own home you will be liable for travel costs as well as the session fee and you should request a quotation.  

Cancellations – if you need to cancel a session we can rearrange this to a suitable time given 48 hours notice. Less than 48 hours notice to delay a session and you may still be charged for the appointment, a1Training may consider true emergencies on a 1-2-1 basis and reschedule without charge.
 

Intellectual Property Rights:
 

Please be advised that all Written, photographic and video material, website, and logo are the property of A1 Training and cannot be be distributed without prior, written permission. They are protected by copyright and other intellectual property rights and legislation.Your access to this material must be for personal use and not commercial purpose.

Disclaimer
 

A1 will not take responsibility for misinterpretation of advice. Many external factors influence behaviours and we cannot guarantee our training advice will be successful without controlling all of these other factors.
 

For behavioural problems a behaviour consultation is recommended to work to alter dangerous and stressful behaviours. Animal aggression can cause injury, including fatalities. Treatment for aggression is not a guarantee of success and modifying behaviour does not assure the aggression will be successfully controlled. It is your responsibility to ensure safety of people and other animals with regards to your pet. Safety precautions will be advised and may include; limited access to people/animals, being kept on lead, wearing a muzzle and use of gates around the home. We cannot take responsibility for behaviour of your dog outside of training sessions with us.
 

We strongly recommend all dog guardians have pet insurance including third party liability cover.
 

Confidentiality:
 

All client details are kept in confidence and not passed onto a third party for promotional use. Email addresses are used to inform clients of services and activities as well as current bookings and notes. If you would no longer like to receive emails from A1 Dog Training please let us know.
 

Illness and Injury:
 

Bitches currently in heat, are not permitted to attend the training classes. It is unfair and distracting on other dogs.   

Sick or injured dogs should not be expected to  train. Nor should dogs who have been in contact with infectious disease such as Kennel Cough or Parvovirus. If you are in any doubt please seek the advice of your vet.

We can rearrange any 1-2-1 training but your dog may unfortunately miss classes due to this. You can still attend without your dog to maintain continuity of training.
 

Photography
 

During training we may take photographs or videos of dogs learning and family members may be captured in these photos. These are to be used in both educational and promotional materials. By agreeing to our terms and conditions you give consent for A1 Training to use these materials as stated above including on social media and on our website.We will not use photos with children in unless fully agreed with their parents/guardians.
 

Delay of session
 

We reserve the right to cancel training sessions (group classes, 1-2-1 training, seminars and behaviour consults) at our discretion. It is infrequent but adverse weather  including extreme heat or emergencies  may mean we have to reschedule training. You will
be offered a replacement date. This will be a date suitable to you for 1-2-1 training and behaviour consults. For group classes a replacement date will be discussed. Up to two replacement sessions will be offered to accommodate all clients. If we cannot accommodate a suitable replacement session we will offer a full refund.
 

Training methodology
 

Our training methods are entirely force-free, science based methods, reward training and positive affirmation..  We do not use any methods that cause pain or fear. A1 does not  permit  the use of choke chains, half chockes, electric collars, spray collars , tightening harnesses, prong collars and pet correctors. Or any method that causes pain or fear. We reserve the right to cancel any lesson or consultations where such methods are being deployed and stop training without refund.
 

A1 strongly recommends you do not use these methods away from training with us.